Reputation Management Australia – Reputation Station

Author: ReputationStation

Changing AutoComplete Suggested Terms in Google Searches
What affects Auto Suggest?

There are many factors that affects what Google displays as a suggested search term. The algorithm searches related content and finds patterns and connections within web pages that it has indexed. As well as the content in websites, it takes into account variations of searches for a particular word. For example, if there are a number of searches that include words like scam, complaints and reviews, and Google finds these words within related content, it is possible for them to be added to the Auto Suggest.

However, it is not simply a case of searching over and over for a phrase in order to get it listed as a suggestion. Their algorithms are far more complex. read on to see what Google themselves say about this feature.

Why is the negative suggestion showing?

The search queries that you see as part of Autocomplete reflect what other people are searching for and the content of web pages. If there are pages that mention complaints, fraud or something negative that is affecting your reputation, then the first part of their algorithm is complete. If searches are then made for these terms, AND the links are clicked on, this begins to fulfill their algorithm requirements. Click Through Rate (CTR) is very important, as sending a lot of traffic to a search term will not be able to affect the auto complete if the visitors do not then go on to click a link that shows up.

Can I remove the negative auto suggest words?
It is damaging my reputation… What can I do?

If your name or company is associated with words like SCAM, Complaints, Reviews, liars, criminal etc… is really hurts your image. People do not trust or want to do business with a company that has negative connotations, search results or suggestions when they look for you in Google.

Google has a page has talked about it’s function and we have learned how to affect it and change it so that negative auto-suggests have

In case you wondered, you can’t turn off Autocomplete because it’s built into Google Search to help you search for information faster and easier. In order to protect your image you have to be able to manipulate and control what displays when people search.

https://support.google.com/websearch/answer/106230?hl=en

How autocomplete works

When you choose a search prediction, you do a search using that prediction as your search term.

What Google Say

Autocomplete predictions are automatically generated by an algorithm without any human involvement. The algorithm is based on a number of objective factors, including how often others have searched for a word.

The algorithm is designed to reflect the range of info on the web. So just like the web, the search terms you see might seem strange or surprising.

Note: Our algorithm automatically detects and excludes a small set of search terms.

The key point here is that search terms can be excluded, so if you are trying to change what shows up in the suggested terms, you have to make sure you don’t do anything that looks spammy to Google. The algorithm is constantly being updated and altered so it is becoming better at knowing when unnatural actions are happening.

How long does it take to change Auto-Suggest?

There are reasons why a related search term is not showing up…

If no predictions appear for a particular word or topic, it could be that:
- The search term isn’t popular enough.
- The search term is too new. You might need to wait a few days or weeks to see predictions.
Google is not clear how quickly any new auto-suggestions will start to show. It takes a proven strategy to alter the results, as the complex algorithms have to accept the new data. In order to replace a well established negative suggestion you have to work at every fundamental level of search engine optimisation, and develop a process that is capable of clearing what is already there.
June 3, 2015
How to repair a damaged reputation

Ignoring a damaged reputation won’t help…

Your business can be damaged by being called a scam, or has some complaints that show up in search results you must take steps to repair the damage.

When people search for your company in Google they are looking to see if you are good enough for them to give you their money. They want to see that you have a strong presence. Having a website is not enough to have a good reputation, it’s not 2000 anymore and the game has moved on.

Many companies work offline and they don’t really know or care about their online reputation… that is until their business is damaged by reviews, being called a ripoff or a scam. As soon as this happens it starts to rank on page 1 when people search for that company. This is terrible for a business image and it destroys your bottom line as a business owner.

You have to take steps to repair damage to your reputation

It won’t go away. The search results display what is relevant so without doing something about it the negative search results will stay there and the damage will never go. Online reputation management allows you to move forward, hide and remove the negative content and ensure that when people search for you they find the good things that you want them to see. Protect your business!

Repairing Your Business Reputation

We have strategies to repair and rebuild your business reputation when it has been damaged. If your search results aren’t completely positive this has to be addressed immediately.

You have to ask yourself how much is each customer worth to you in a dollar value.

Every time someone reads the bad press about your business you lose that amount. And without doing something about it you are constantly losing.

Reputation Damage Repair – GET A FREE QUOTE NOW

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June 3, 2015
Tips to protect your business reputation

Protecting Your Business Reputation Online is Essential

Anyone can damage your business image and destroy it’s online reputation very easily. If you have customer complaints or negative reviews you will know how damaging this is. Any potential customer that reads a bad review about your company will decide to go elsewhere. This is sending customers to your competitors and leaves you losing a lot of money and market share.

With all the time and effort that you spend building your business, for someone to take it all away and destroy your reputation, is terrible. You have to protect your brand image and control the online presence of your business in Google search results and the Internet as a whole.

First Tip for protecting your business image…

Don’t ignore bad reviews!

A negative review can really hurt your business. But if someone complains about you and writes a bad review about your company, you have to take a look at your online image and make some changes.

June 3, 2015
Reputation Management Guide

If you are looking to repair or protect your reputation you need to act carefully.

When you want to hide anything negative in search results you are stepping in to the arena.

Rule 1 of Repairing Your Reputation!

Be careful what you post online. Be so careful. If you are faced with a negative review or something bad is written about you, you might want to vent your anger and reply to the complaint. You can do more damage to your reputation by responding, so walk away from the computer and think.

Never reply in anger. We have seen things that would make you cringe. Your move is to remove the negative, or to hide it. In most cases you can not delete or properly remove negative search results, so your most effective way to repair your reputation is to control the search results instead.

Rule 2…

Be careful what you post online. When you are attempting to repair your reputation by developing positive assets, you must choose the right channels with the right message. So many angry business owners go and post fake positive reviews to try and hide the negative. This is a whole can of worms. You might think that you are helping, but this can be the nail in the coffin.

You are not the first person that has thought about posting a fake positive review. Trust us, this ends in tears. If people are posting negative things about you or your business in review websites and forums, it looks so dumb when a new 5 star review suddenly appears. And in many cases the moderators of these sites will mark it as spam.

Think about it… You get some bad reviews and then post a glowing 5 star review. You have to set up a new account with the review website and you have not written a review before. You have no history and no profile image. This is a red flag to a review website. In many cases their spam filter will catch it… If you do it a few times you will get a warning, and if they think you are up to something they can post a warning on the page itself. In this case you have spent time adding to the website, building it up by posting comments and giving it attention, and then it ranks in the top positions of a search for your business. Now people see a warning that you have tried to mess with the rankings, and you still have negative reviews. This destroys your credibility and will be a much harder profile to hide and suppress in online search results.

June 3, 2015
Building a positive online reputation

How you are seen in search results defines your success.

Building a positive and strong online presence lets people know about who you are and what you do. It is essential that you are found on multiple channels and that the message is positive and informational.

As a business your online reputation has to be strong. It is not enough to simply have a website. You must be found on social media channels, relevant industry websites and business directories that show you are an established and reputable company.

Whether you have negative search results at the moment that damage your image, or you have a non-existent or basic image, it is important to build a network of positive assets so that you can dominate search results and control the online conversation.

A positive online reputation builds trust.

An essential quality in business is trust and reliablity. When people know they can trust you, they have confidence that they can do business with you. Without an established online presence it is difficult to convey your brand values and your authority in your industry.

We help businesses and individuals in Australia and globally display the values that set them from their competitors, build trust and inhance their online reputation.

Build a Positive Online Reputation

Our reputation management campaigns allow you to have a strong voice in the online world, gain more customers, build a foundation to promote all aspects of your business, and develop the relationships that are so important in business and life.

Positive brand connotations online

Contact us today for a discussion about how we can help build your online reputation. We provide a free consultation and will help develop the strategy to take your business or personal image to the next level.

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June 3, 2015
Do you value your business reputation?

Many people think they value their business reputation, but when you have a poor or non-existent presence online, your reputation suffers.

How do I defend my business online?

It is not simply a case of replying to a negative review online. This can make it much worse. It is very easy to do more damage by not doing the correct thing. In order to actually repair a damaged reputation and protect against future attacks, you have to know how to manage your business reputation online.

A good defense really comes down to accepting some ideas:

If you value your business reputation you have to…

Take steps to nurture it

Know how to defend it

Protect it on multiple channels

Tactically use it

Identify trends that affect it

Deal with threats to it

In order to have the most successful defense, you need to understand how your online reputation and brand image affects your business as a whole.

We help build, defend and grow your online reputation. We develop a network that becomes a business asset. By dominating search results for your brand and owning all the important profiles and social media channels we strengthen your reach and grow your business.

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May 21, 2015
How Reputation Management Helps

If you are suffering from negative search results the best way to repair your reputation is with online reputation management (ORM).

Reputation Management allows you to take back control of what people see when they search for your business or your name online. When you have negative search results it really damages your credibility and people’s perception of you. This is particularly bad for a business or for your career prospects.

How Reputation Management Works

There are many different ways to repair your internet image. We work on a case by case basis and develop the best strategy to repair and remove negative content from view. In some cases we can actually remove information that is damaging your image altogether.

When this information can not be deleted or removed, we use advanced search engine optimisation techniques to suppress bad press and push it off page 1. ORM allows you to replace unwanted search results with content that promotes you and repair your internet reputation.

ORM is complete online marketing

Your first thought might be that online reputation management can hide and remove bad things that are damaging your personal life or business image… This is exactly right, but it also works to strengthen your image and grow your business or career.

Reputation management not only hides and remove the bad things, but it leaves you with a complete network of positive assets that promote all of your positives and show people the good things that you want them to see.

Reputation Management for Business & Personal

It is complete online marketing as we develop new websites, social media profiles, articles, blogs, videos, images, press-releases and positive channels that continuously protect your reputation and dominate search results.

Our strategy is to grow your business, protect your image and repair damage caused by negative information.

Contact us now for a FREE QUOTE!

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April 14, 2015
Online Reputation Management Australia

If you have a bad reputation online you have to start to take control of your search results. By controlling what people see when they search for you, you can control what they think of you.

Reputation Management in Australia

We understand that Australian businesses have to compete on all fronts to succeed. If you don’t have a positive online reputation you can suffer badly. Image is everything and what people say about you online dictates how successful you are. We repair the online reputation of Australian businesses and Individuals. Reputation Station provides complete online reputation protection, repair and future proofing. Don’t let other people attack your reputation. Fight back and take control. Call us free or fill in our form! [contact_form]

March 16, 2015
Hiding Customer Complaints on Google

Having an angry customer is bad. Having them complain about you on a public forum is terrible. This really hurts your business reputation and makes your company a laughing stock.

We have seen a lot of negative press over the years. From forum comments, to negative reviews, from social media blow ups to negative press-releases. We have seen it all, and we have dealt with it all.

An Angry Customer Complaint Looks Bad

Your online reputation is what people see. They don’t see your hard work. They don’t know how many happy customers you have or how you built your business on your reputation. They don’t see all the positive reviews and happy testimonials. They search for your business and they are instantly drawn to the 1 star reviews. They read the complaints and they decide there and then that your company is no good.

Hiding the customer complaints and replacing them with positive search results

In some cases we can actually completely remove a complaint. It is possible to remove bad reviews in some websites, but mainly we have to hide and suppress the negative search results that are damaging your reputation. We replace them with positive assets that strengthen your image and give you back your credibility. Bad reviews cost you in new business, new opportunities, market share and they ruin your image, so it is important to take control of your search results.

If you have found complaints about your business, negative reviews, news articles or anything that is damaging your online image and reputation, contact us right now for a FREE QUOTE. You can call us for a chat or fill in our form.

How can we help?

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March 12, 2015
Can I remove a negative review?

Getting a negative business review really hurts your business. With so many people reading a reviews before they decide who they buy a product or service of, they are very influential in purchasing behaviour. What is very clear though, is that if you have customer complaints, bad reviews, 1 star ratings and people are saying negative things about you on Yelp, or Google… or hundreds of powerful review websites, you lose out.

Can we remove a negative review completely?

Yes and no.

In some circumstances we can actually remove bad business reviews completely. We enjoy a good success rate in Google, but each review website is different and sometimes it’s just not possible. If you are unsure please call us for a chat and we can answer the question in more detail.

You have to remember that these websites make money from having stuff about you up there. They won’t remove a bad review just because you don’t like it.

There are very complex filters that review websites use to see if a review is fake or real in their eyes. They generally will not remove anything just because it damages your reputation. They don’t care.

Having a negative review about your business online is so damaging

Every time a potential customer reads a bad review about you, they think badly of you. This pushes them in to the arms of your competitors. What is clear, is that that businesses with positive reviews, glowing testimonials and a strong social media presence do very well. It’s all about having a positive and strong reputation online. If people can see that your customers rate you, they will trust you.

Building trust is the key to having a good reputation!

Business Reputation Management allows you to recover from negative search results. We build you a positive reputation and develop a network of assets that dominate search results, building your reputation, suppressing negative press, and repairing your image. Don’t let a complaint or bad reviews take your business down. You have worked too hard to let them win.

Recover from negative reviews

Business reviews are everywhere. It’s so easy for someone to publish a negative review and hurt your business. They show up in search results and hundreds of people see them.

In this case you have to hide and suppress the negative reviews. Reputation Station are experts in repairing your Internet image.

GET A FREE QUOTE ON REMOVING BAD REVIEWS!

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March 6, 2015