reputation management ppt
For a proposal on how we can help you repair your damaged online image contact us today. We can help you defend your personal or business reputation.
There are many tools that you can use to repair and protect the online reputation of your business as well as manage your personal image on the Internet. The first tool you should use is a free tool from Google. Google Alerts is a tool that allows you to know when anyone mentions the keywords you enter in. So for example any mention of your business name in Google, sends an alert to your email and lets you know what is being said. A great tool to give you the heads up when negative things are said about you online.
We are seeing more and more companies looking to repair their online reputation. Customer complaints, negative reviews and damaging articles about your business can take you down. All businesses should take steps to managed how they are seen online. You should monitor online conversations about your business and brand, as well as give customer service and help to anyone that is talking about you.
Negative business reviews are a massive threat to your business reputation online.
Even if your core business is based offline, all of your customers, followers and potential business leads are on the Interent. How you are seen online affects your business offline and vice versa.
There is software you can use to monitor and manage your reputation, but actually they are limited and should be used in conjunction with real strategy in order to get any results.
For a strategy on how we can repair and protect your reputation contact us today!