Having an angry customer is bad. Having them complain about you on a public forum is terrible. This really hurts your business reputation and makes your company a laughing stock.
We have seen a lot of negative press over the years. From forum comments, to negative reviews, from social media blow ups to negative press-releases. We have seen it all, and we have dealt with it all.
An Angry Customer Complaint Looks Bad
Your online reputation is what people see. They don’t see your hard work. They don’t know how many happy customers you have or how you built your business on your reputation. They don’t see all the positive reviews and happy testimonials. They search for your business and they are instantly drawn to the 1 star reviews. They read the complaints and they decide there and then that your company is no good.
Hiding the customer complaints and replacing them with positive search results
In some cases we can actually completely remove a complaint. It is possible to remove bad reviews in some websites, but mainly we have to hide and suppress the negative search results that are damaging your reputation. We replace them with positive assets that strengthen your image and give you back your credibility. Bad reviews cost you in new business, new opportunities, market share and they ruin your image, so it is important to take control of your search results.
If you have found complaints about your business, negative reviews, news articles or anything that is damaging your online image and reputation, contact us right now for a FREE QUOTE. You can call us for a chat or fill in our form.
How can we help?